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patient's experience

Tips for Improving Your Patient’s Experience

Does your practice have a high retention rate? How about dozens of positive reviews? If not, it may be time to improve your patient’s experience. Patient experience directly correlates to retention. If you aren’t prioritizing your patient relationships, you are handing business over to your competitors.  You’re already supposed to deliver a great clinical experience. […]

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Financial Benchmarking

The Importance of Financial Benchmarking for Medical and Dental Practices

A recent study by the Medical Group Management Association found that 24% of medical group leaders benchmark on a monthly basis, 15% benchmark quarterly, and 41% benchmark annually. Even more surprising, a mere 15% of medical group leaders never benchmark. Do you use financial benchmarking in your medical or dental practice? Financial benchmarking unlocks crucial

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efficient

Optimizing Patient Flow: Strategies for Efficient Practice Operations

Efficiency and profitability are positively correlated. As one metric improves, the other often follows. This means that optimizing patient flow results in more efficient and profitable practice operations.  Efficient practice operations not only lead to stronger financial outputs but can also improve patient satisfaction and reduce patient turnover. In this article, we’ll explore how you

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Mitigating Patient No-Shows and Last-Minute Cancellations

Is your practice facing frequent patient no-shows and patient cancellations? Are you noticing changes to your bottom-line profitability? Is employee productivity decreasing? One of the not-so-fun aspects of running your own dental or medical practice is dealing with cancellations and no-shows.  Patient no-shows can be costly, especially within 24 hours prior to the appointment. This

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Staff Compensation: Strategies for Attracting and Retaining Top Talent

Staff turnover is an inevitable part of running a medical or dental practice. However, the average turnover range of 15% to 30% doesn’t have to be your reality. Not only do staff turnovers impact your overhead, but they also impact your efficiency, organizational stability, and continuity of care.  Although there are factors outside of your

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Budgeting for medical practice startups

Effective Budgeting for Medical and Dental Practice Startups

Are you finally accomplishing your dream of opening your own medical or dental practice? As all of the pieces come together, it’s important to set yourself up for financial success from the start. This is where effective budgeting for medical and dental practice startups comes into play, helping you properly allocate resources, understand your bottom

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